Getting to Yes has helps people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.
Getting Past No is the state-of-the-art book on negotiation by one of the authors of Getting to Yes. “It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!”
The Promise of Mediation “is a landmark classic that changed the field’s understanding of the theory and practice of conflict intervention. That volume first articulated the “transformative model” of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict…In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application…”
From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
Dialogue provides practical guidelines for one of the essential elements of true partnership–learning how to talk together in honest and effective ways. Reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to conduct a successful dialogue.
I Hear What You Say, But What Are You Telling Me? is and invaluable tool kit for mediators. This book gives us practical information and techniques for using nonverbal communication in their practice. Employing a proven process, Madonik…”reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.”